All faculty and staff who work at Fredonia is invited to join the official SUNY Workplace group discussions at:
https://sunyedu.facebook.com/groups/sunyfredonia/

Invitation: https://fb.me/g/2uqJ3UM3x/G7XSIFvl

You may use your Fredonia e-Services ID to log in to SUNY Workplace
https://sunyedu.facebook.com/

State University of New York is waiting for you on Workplace!
Paul.Benson, thanks for signing up. You're ready to go.
	Business name:
State University of New York
Login address:
sunyedu.facebook.com
Login email:
paul.benson@fredonia.edu
Workplace is a space for the people you work with.
	Get Started

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How to report any web problem:

To report any web issues or problems with the fredonia.edu website or to ask Drupal Web Publisher questions by either:

• sending an email to webrequest@fredonia.edu
  OR
• submitting a ticket using the Web Team Tracker portal at fredonia.edu/webrequest

How to get help with Drupal web publishing:

The Web Team has moved our Drupal Help articles into Answers Knowledge Base (KB) at fredonia.edu/drupal to provide step-by-step help with web editing tasks and web accessibility testing steps.



How to report other non-website tech support issues

To get help with all other types of campus tech support issues and needs, please visit fredonia.edu/tracker or send an email to tracker@fredonia.edu (The new Web Team services -- webrequest@fredonia.edu email and fredonia.edu/webrequest portal -- are only intended for web publishing questions and/or general website help.)


How to Embed a Node (Reusable Blocks)

1. First, create a Reusable block at: My Workbench -> Create Content -> Reusable Block
2. Add content to the block
3. Press Save & Preview
4. It should look something like this.

1. Apply Publish.
2. Edit the web page(s) where you want to place the reusable block.
3. Place your cursor where you want to insert the reusable block and select the “Node Embed” button.
4. Find the node you just made, and select it.

Press Save & Preview, and then press Publish. It will appear in the web page.
https://docs.google.com/document/d/1SvdKrHu126WdWpelwkfrY47gpjs3u8xL5SSnhSjA_jY/edit

Using Bootstrap Collapse Accordion

This utility can be used in any editor window

1. Place your cursor in the location where you want a Bootstrap Collapse Accordion section to appear
   
   
2. Select the Bootstrap Collapse icon in the toolbar:
3. This will open a dialog box to input your items:
   
   
4. Select the “Add New Item” button to add more items.
5. Select the OK button to return to the editor.
   
   
6. Double click on the items to make changes.
7. You will not be able to view the content of the items until you Save & Preview the page.

https://docs.google.com/document/d/1WJBCzbMH0lkiIdfzq6s_Pe5kN5hrY1dNnOGqYHZCWKI/edit#

Drupal Help Site with links
https://home.fredonia.edu/web
This is a reminder that the help files for Drupal Web Publishers can be found at fredonia.edu/web -- which covers all our Drupal web editing tasks like editing your site menu, uploading PDFs, creating new links, as well as the steps to check your webpages against web accessibility standards using wave.webaim.org.
Please use webteam@fredonia.edu to send us all your website inquires about site changes, help requests, reporting bugs, training, etc.

http://www2.ed.gov/fund/grant/apply/appforms/appforms.html
http://www.fredonia.edu/sponsoredprograms/travelforms.asp
http://www.oms.nysed.gov/cafe/forms/

Fredonia's Website Development Page
http://home.fredonia.edu/marketing/guidelines-web-development
Marketing site
http://home.fredonia.edu/marketing/services

Flickr:
https://www.flickr.com/photos/sunyfredonia

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Web Trainings:
A list of available Web Training Sessions for new users and refresher trainings will be sent next week, 1/22.

How to Get Web Support:

Today, the Fredonia ITS Service Center changed its support site to Tracker (__tracker.fredonia.edu__) for all students, faculty and staff to get campus tech support. As noted in the ITS Service Center announcement email, Tracker replaces FredQuest.



The Web Team is now using our Trackerportal to provide website support at __fredonia.edu/webrequest__.


We have moved our Drupal Help articles into Answers Knowledge Base at __fredonia.edu/drupal__ to assist Drupal Web Publishers with web editing tasks.


The How to Get Web Support guide, below, is only for web publishing questions and general website help. For all other types of campus tech support requests, please see the announcement email from the ITS Service Center or visit __tracker.fredonia.edu__.
The Web Team now offers these support services for Drupal Web Publishers:

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1. Browse articles in the Answers Knowledge Base
   
   Drupal Web Publishers can browse the __Answers Web Help knowledge base__ at __fredonia.edu/drupal__ with step-by-step articles to help you edit your Drupal web pages -- such as adding images to a page or editing your website navigation menus.
   
   
   
   
   

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1. Submit a Request using the Web Team Tracker portal
   
   Drupal Web Publishers may request web support using the __Web Team Tracker portal__ at __fredonia.edu/webrequest__ -- to get web publishing support, report a broken link, request a new website, etc.
   
   
   
   1. Start typing your question or just a few words into the main field of the __Web Team Tracker portal__ to show a list of possible matching articles from the Answers Web Help knowledge base which may help you resolve your web question. Click on an article title to preview it.
      
   2. If none of the displayed Answers articles match your question, click on the link “None of these are what I need“ which appears underneath the article list. This clears the articles list and returns to the same starting point again for the __Web Team Tracker portal__.
      
      
      
   3. To submit a support issue, click on the “Get Help with the Fredonia Website” link.
      
   4. The Web Team help request form appears.
      
      
      
   5. Complete the form fields and click Create.
      

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1. Send an Email
   
   Anyone may send an email to __webrequest@fredonia.edu__ to get any kind of help with the Fredonia website -- to get web publishing support, report a broken link, request a new website, fix incorrect information, etc.
   
   IMPORTANT: In your email, please always include the URL of the web page you want help with.
   

The How to Get Web Support guide, above, is only for web publishing questions and general website help. For all other types of campus tech support requests, please see the announcement email from the ITS Service Center or visit __tracker.fredonia.edu__.